Last Updated: August 15, 2025
Beyond Home Health Care (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, their families, and our website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, address, phone number, email
Date of birth
Emergency contact details
Health Information:
Medical history and current health conditions
Care plans and treatment records
Physician and hospital contact information
Payment Information:
Billing address
Payment method details (processed securely via third-party providers)
Website Usage Information (if applicable):
IP address, browser type, and pages visited
Cookies or similar technologies
2. How We Use Your Information
We use your information to:
Provide home health care and related services
Create and maintain your care plan
Communicate with you and your authorized contacts
Process payments and manage accounts
Meet legal and regulatory requirements
Improve our services and website experience
3. Sharing and Disclosure
We will not sell or rent your personal information. We may share your information:
With authorized healthcare providers or staff involved in your care
With insurance companies or payment processors (as needed for billing)
With legal authorities when required by law
With service providers who assist us in operating our business (bound by confidentiality agreements)
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes:
Secure storage systems for paper and electronic records
Encrypted communication when applicable
Restricted staff access to sensitive data
5. Your Rights
Depending on applicable laws, you may have the right to:
Access and request a copy of your personal information
Correct or update your information
Request deletion of your records (subject to legal requirements)
Withdraw consent for certain uses of your information
6. Retention of Information
We will retain your personal and health information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
7. Website Privacy (if applicable)
If you visit our website:
We may use cookies to improve site functionality.
You can adjust your browser settings to refuse cookies.
Third-party analytics tools may collect non-identifiable usage data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website or communicated directly to clients.
